---
id: how-does-the-collision-repair-process-work-at-charlie-obaugh
title: "How does the collision repair process work at Charlie Obaugh?"
category: faq
subtopic: collision-process
page_type: faq
source_url: "https://www.charlieobaugh.com/collision-center"
tags: ["collision", "repair", "process", "insurance"]
questions:
  - "How long will my repair take?"
  - "Do you work with insurance?"
  - "What happens after I drop off my car?"
  - "Do you offer towing?"
related: [collision-overview, collision-warranty, collision-estimate]
dealer: Charlie Obaugh Auto Group
---

Our collision repair process is straightforward and customer-focused. Start by calling (540) 324-4446 or visiting our Staunton-area center to discuss your needs. We'll provide a free estimate and explain the full repair plan.

We handle insurance coordination, including damage estimates and documentation-so if you're filing a claim, we'll work with your insurer to streamline the process. We also offer towing services to get your vehicle to us safely. Our I-CAR Gold Certified technicians then restore your car as close as possible to pre-accident condition, quickly and professionally.

Our team is here to guide you through every step and get you back on the road as soon as possible. Call today to schedule your appointment.